Dear families and friends:
In an effort to promote communication with your loved ones while keeping the safety of our residents and staff members as our number one priority, we are instituting a new video chat/communication procedure to ensure families can continue to connect with their loved ones here at Essex Center. Going forward, all units will have designated days to schedule video chats. These video chats must be scheduled in advance in order to ensure we have the appropriate staff to assist with this very important task. We know everyone is eager to visit and see their loved ones and we will do our very best to ensure you can stay in contact with them. If you wish to plan a video chat we have a variety of options available. We are able to accommodate ZOOM, Facetime, and Skype. These can be done from your cell phone, tablet, or computer. If you do not have access to these and just wish to call a resident on the phone, we can also schedule those to ensure that the phone is available. We will assist the resident in making the call.
The schedule for video chats is as follows:
Unit 1: Monday/Thursday
Unit 2: Tuesday/Saturday
Unit 3: Wednesday/Friday
If you wish to schedule a video chat or phone call please contact the activities department at 518-873-3590. As a reminder, please call in advance, not on the day you wish to schedule. We will do the best we can to accommodate everyone.
Thank you for your understanding and patience.